Legal Information

Terms & Conditions

These Terms & Conditions outline the rules and regulations for using the Morton Lee website and purchasing products from our store. By accessing this website and placing an order, you accept these terms in full and agree to comply with all applicable policies.

1. Company Overview

Morton Lee operates as an online retailer specializing in bathroom fixtures and plumbing accessories. Our goal is to provide reliable, functional, and modern products suitable for everyday residential use. All items are carefully selected to meet basic quality and usability standards.

2. Product Information

We strive to ensure that all product descriptions, specifications, and images are accurate and up to date. However, minor differences in color, finish, or dimensions may occur due to manufacturing variations or screen settings. Customers are encouraged to review product details carefully before placing an order.

3. Orders

When placing an order, you confirm that all provided information is complete and accurate. Orders are processed after payment confirmation and are subject to availability. We reserve the right to cancel or refuse any order if necessary, including in cases of incorrect information or suspected misuse.

4. Pricing

All prices are listed in GBP and include standard product costs. Prices may change without prior notice depending on supply conditions or updates. In case of an obvious pricing error, we reserve the right to cancel or adjust the order accordingly.

5. Delivery

Delivery is arranged using third-party logistics providers and is based on the information supplied during checkout. Customers are responsible for ensuring the delivery address is correct and accessible. We are not liable for delays caused by external shipping providers or incorrect customer details.

6. Returns

Returns are accepted under the conditions outlined in our refund policy. Products must be returned in unused condition and, where possible, in original packaging. Certain items may not be eligible for return due to hygiene or installation factors.

7. Responsibility

Customers are responsible for ensuring that purchased products are suitable for their intended use. Proper installation and handling are required to maintain product performance and safety. Professional installation is recommended for plumbing-related items.

8. Contact

For any inquiries regarding these Terms & Conditions or your order, please contact us at contacts@mortonleeltd.com. Our team will respond as soon as possible to assist you.